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Guided Troubleshooting Workflows
ACLogics interactively guides technicians through troubleshooting. Input a problem like "standing water in the drain pan," and follow a logical sequence of checks and tests tailored to that specific symptom.
- Eliminate missed steps or overlooked causes
- Build confidence in junior technicians
- Standardize diagnostics across your entire team
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Interactive Q&A / Decision Tree
The system mocks the thinking process of an expert troubleshooter. It asks specific questions based on what you observe in the field, adapting the next steps in real-time.
- Dynamic branching based on field data
- Teaches reasoning process as you work
- Reduces mental fatigue during complex calls
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Built-in HVAC Knowledge Base
Access a comprehensive repository of common AC problems, causes, and solutions. No more flipping through manuals or waiting on phone support from senior techs.
- Instant access to expert-level information
- Covers everything from electrical to pressure faults
- Always updated with new equipment and insights
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Outcome-Based Guidance
For every check, ACLogics explains what the results actually mean. If a test fails, you'll know exactly why and what the next logical repair step should be.
- Turn data into immediate actionable steps
- Clear "Pass/Fail" interpretation for every component
- Prevents "part-swapping" without verification
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Mobile and Field-Friendly
Designed for use in tight attics, bright roofs, and noisy mechanical rooms. The interface is high-contrast, easy to navigate, and optimized for one-handed use on a phone.
- Native apps for iPhone, iPad, and Android
- High-contrast UI built for attics and rooftops
- Fast, lightweight, and battery-efficient
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Nameplate Scan
Point your camera at the unit's nameplate and ACLogics reads it for you. Brand, model, serial number, and manufacturing date are captured and attached directly to the diagnosis.
- No more typing model numbers in a hot attic
- Fields auto-assigned to the right diagnosis
- Equipment details flow straight into your report
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Step Chat — Follow-Up Q&A
Every diagnosis stays open for questions. Ask follow-ups by typing or voice, and the AI answers with full awareness of the system, readings, and steps you've already logged.
- Context-aware answers, not generic chat
- Voice input for gloves-on situations
- Explains the "why," so techs learn on the job
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Customer-Ready PDF Reports
Turn a finished diagnosis into a professional service report in one step. Findings, readings, and recommendations are compiled into a clean PDF you can hand to the customer or office.
- Secure share links for customers and dispatch
- Report language selectable per customer
- Consistent documentation across every tech
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Zero-Signal Offline Mode
Basements, mechanical rooms, and rural jobs don't always have signal. ACLogics keeps your cached jobs, history, and guided steps available offline and syncs when you reconnect.
- Review cached jobs and search history offline
- Record step results and notes with no signal
- Automatic sync when the connection returns
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Speaks Your Language
Crews are multilingual, and so is ACLogics. Get AI answers and generate customer reports in 15+ languages, so the diagnosis is clear to the tech and the paperwork is clear to the customer.
- AI responses in the language you work in
- Reports generated in the customer's language
- English default with per-report override
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Team Management & Shared History
The team portal gives owners one place to manage seats, billing, and technicians. Every diagnosis lands in a shared history, so the whole shop learns from every job.
- Add or remove technicians with unified billing
- Shared diagnostic history across the company
- Admin and technician roles with a web console
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Consistent Updates & Insights
Our logic grows smarter every day. We continually update the knowledge base with new equipment models, field insights, and feedback from the industry's best engineers.
- Stays current with evolving HVAC technology
- Learns from real-world diagnostic scenarios
- Future-proof your team's knowledge